FAQs

Online Shop

How can I make an online order?

To make an online order you must follow these steps:
1. Create an Organii account
2. Log in
3. Choose the item(s) you want to purchase. Tip: Use the Online Store Search Tool or your browser to find what you are looking for.
4. Add the item(s) to your shopping cart and your purchase will be begin.
5. Check the status of your shopping cart on the upper right side of your screen
6. When you are done selecting the items you want to purchase, click the shopping cart icon and select Complete purchase. Tip: If you have a coupon or a promotion code, this is the time to insert it.
7. Choose the option Payment.
8. Complete your purchase by filling in all the personal info fields, such as, billing address, delivery address, delivery method, payment method, and then select Confirm Purchase.

How can I pay online?

Online payments can be made by using PayPal, bank transfer or through an ATM reference code.

What should I do if I do not receive a confirmation of my purchase?

The confirmation is issued automatically. In case you do not receive it, please contact us via de email address online@organii.pt

How long does my order take to be delivered?

Once your payment has been properly verified and received, your order will be expedited at a maximum of 5 business days.

Is it possible to cancel an order?

You can only cancel orders that have not been expedited.
In case you wish to cancel an order you must send us an email to the following address online@organii.pt

How can I return an order?

When you receive your order, you must check if the packaging and product are damaged.
In case they are damaged, you should not accept the order and it should be returned.
Organii will then proceed with a full refund or exchange of the damaged items for new ones, as soon as the returned order is received and the return process is completed.
For more information on our “Complaint and Return Policy”, please check our Privacy Policy section.

How can I receive information on a specific product available online?

You can receive information on our products via the email online@organii.pt or through our telephone number +351 218 218 519.

Organic Cosmetics

What is organic cosmetics?

Today, organic cosmetics has a wide range of brands and personal hygiene products that come from organic ingredients grown without the use of pesticides or herbicides, allowing the extraction of more pure and active extracts. Brands and manufacturers who are serious about these products strive to make its fabrication process as natural as possible and reduce the environmental impact to the very least. To do so, they refrain from using genetically modified ingredients, fragrances, synthetic preservatives and coloring, and chemical additives that are harmful for health and the environment. By reducing the chemical aspect on the ingredients, they will be more authentic and lead to a better and more pure final product, and, consequently, a more effective product.
Organic cosmetics:
– uses cold-pressure vegetable oils with 100% purity, essential oils and active ingredients (plant extracts) from organic-agriculture or wild agriculture;
– uses emulsifiers and surfactants of 100% vegetable origin;
– does not get tested on animals;
– uses eco-friendly product packaging, carton and ink;
– has products 100% free of synthetic, conservative, coloring, fragrance, SLSs and SLEs, paraben, silicone, paraffin, mineral oils and other petrochemical derivatives.
– is certified by an independent organization;
– has a fabrication process as natural as possible, with the least environmental impact and by resorting to renewable energies.

Why go organic?

The skin is the longest organ in the human body. It is a living tissue that breathes, that protects us from external aggressions and that absorbs more than half of what we put in it through the blood stream. This means that the synthetic chemicals used in most cosmetic products are absorbed by our skin. However, our body does not recognize these chemical substances and, therefore, reacts to them as “foreign bodies”. In order to eliminate them, our body overloads the organs – liver and kidneys – responsible for eliminating toxins. However, studies show that most of these substances are never really eliminated from our system. They remain in the body, intoxicating it and causing disturbances that may lead to mutagenic effects. The exact opposite occurs with plant based products. The metabolism of plant cells is the same as human skin cells: life is ensured through biochemical reactions between enzymes, vitamins and minerals, but, and similarly to the human body, plant cells create harmful free radicals that are expelled with flavonoids, vitamins and other antioxidants. Active ingredients act the same way when they enter the human body. Our organism recognizes and understands the active ingredients present in plant cells, which makes it biologically possible for them to interfere and improve the life cycle process of skin cells – and the general well-being of the body. This compatibility is also translated into a higher tolerance by extra sensitive skins as well as hypoallergenic properties. Aside from all of this – which is mostly directed to human beings and their well-being – the meaning of organic goes even deeper, for it also means respecting the world and society we live in. Hence, when we mention organic cosmetics and their certification from organizations that follow and ascertain that all parameters are met, other important concepts are present too, such as ecology, fair trade and sustainability. That is why when we buy one of these products we also receive certain guarantees: that is not tested in animals, that manufacturing is safe and not pollutant, that the packaging is carefully chosen to reduce the environmental impact by using recyclable formats and with reduce energy impact.
Having said that, it is essential to stress that he above takes into account an industry that walks hand in hand with scientific investigation by specialists (chemists, pharmaceutics, and dermatologists) who study, research and look for the most optimized results by using technology to retrieve the best that nature provides us with. Science and the world we are lucky to live in are not only not incompatible but, and more importantly, can live in harmony. So it seems that the question should be “Why not go organic?”

What is the difference between natural cosmetic and organic cosmetic?

Natural cosmetics refers to any product that has a natural extract as part of its composition, regardless of its percentage, how it was extracted or the remaining ingredients in its composition – which are, normally, mostly synthetic. This means that under the natural cosmetics designation a number of more or less natural products can be found.
Organic cosmetics, on the other hand, stands for the integrity and purity of the entire transformation process from raw materials to final product, from using organic-ingredients to how the extracts are obtained (without chemical solvents), from handling the product to conserving it.
Synthetic products that are harmful such as parabens, phenoxyethanol, phthalate, sls and similar ones, vaseline and paraffin (derivative from petroleum), coloring, fragrances, etc., are never part of organic cosmetic products.

What are the conservatives present in a organic cosmetic product?

In organic cosmetics the biggest concern is how to preserve the products, because, even though it does not happen often, their expiration date is shorter than chemical based cosmetic products. The most famous preservation techniques are more expensive and hardworking: vacuum packaging, essential oils (rosemary, tea tree oil, lavender, etc.) and antibacterial plants (aloe, lemon and other citrus, salicylic acid from white willow tree, etc.). Organic certifications allow for small concentration of food conservatives, such as: benzyl alcohol, potassium sorbate, sodium benzoate.
These techniques make it possible to achieve almost as much durability as conventional products without having to resort to chemical conservatives.

How important is organic certification?

The absence of specific regulation on organic cosmetics manufacturing, as opposed to the one available for agriculture of organic food products, makes it difficult to establish standard procedures and parameters. Without a legal tool to protect and ensure the values that organic cosmetics stands for, the only solution to guarantee final consumers receive an authentic and pure product is independent certifications. In the absence of certification, the quality and authenticity of the organic cosmetic, or 100% natural cosmetic, will rely on the skills and honesty of the labs and manufacturers. For safety reasons, we defend and try to reinforce the need for a certification.
Truth be told, this is the safest way to guarantee high quality ingredients and the use of products free from harmful chemicals for human health and the environment. The fact that a cosmetic product claims to be natural does not mean its constituents are free from contamination. Also, it does not mean that chemical substances, such as solvents, conservatives or antioxidants haven’t been added during its manufacturing process. Natural stands for “use of natural extracts”, and not for an entirely natural based final product.
The certification logo on a organic product allows the consumer to identify the type of product in hands – organic or 100% natural cosmetics – without having to exhaustively go through the entire ingredient list.

Who are the organic certification entities?

There are several independent entities providing this certification. The majority stands for the same principles and strict demands that include: mandatory use of organic ingredients; animal testing prohibition, prohibition to resort to pollutant ingredients, genetically modified or potentially toxic chemicals (fragrances and artificial coloring from petrol, glycols, DEA, MEA, TEA, paragons, etc.). A few of the several entities providing this certification are Ecocert, Cosmebio, Soil Association, USDA, BDIH, ICEA and Natrue.

Are all Organii brands certified?

Every brand represented by and found in Organii stores (physical and online) is organic. They are carefully selected by Organii’s founders, who meet the companies, their factories or laboratories, their ingredients and the origin of each product. Only after passing on all of these selection criteria will the brands be added to Organii.
From the very beginning, Organii’s goal was to share the story of family and friends who come together to create cosmetic products in such a unique field.
The majority of these brands has a organic certification provided by one of the existent organizations: Ecocert, Cosmebio, Soil Association, USDA, BDIH, ICEA, Natrue.
The two exceptions are ILA and Florascent. These are unique and completely handmade brands that do not require a certification or any sort of intervention in their working environment.
ILA is an extremely special brand in the organic world. 100% handmade, it follows the Ayurvedic principles and rests on a philosophy of peace, calm and tranquility. Their products are 100% organic and their production takes place only when an order does too, to ensure the ingredients are as pure as possible. The absence of certification here is justified, since the rules and requirements do not match with the brand’s philosophy, process and purpose.
Florascent is a handmade perfumes brand. Rolland Tetunian, the perfumer behind the brand, produces in a very small scale, allowing him to not restrict his work to the certified aromas.

Since organic certification does not demand that all ingredients are 100% organic, could the remaining components be grown with chemicals or pesticides?

As a rule, no product is 100% organic, they normally range between 70-90% since there are several ingredients that cannot be certified, e.g. water (mineral or from stream). This applies, for instance, to lotions, shower gels, shampoos and several other products which contain a very high percentage of water (some 50-70%), which reduces its percentage of organic ingredients.
Another example is mica and other minerals (derivative from stones, sands, quartz) that exist in nature and are often used to protect the skin from radiation, give it a healthier color, make it brighter, but that can’t be certified as organic even though they are natural.
Having a certification guarantees that ingredients used are 100% natural and forbids the use of any chemicals and synthetic products (from petrol, phthalates, sulfates, etc.), as well as any conventional agricultural product, as they may have traces of pesticides, herbicides and fertilizers.

What is the age range of Organii audience?

At Organii it is possible to find brands for every age.
The focus is to provide a solution for a need, and this goes from newborns to elders, from hair to makeup, from men to women, and from basic skins to more complex skins.

Is it possible to have an allergic reaction to a organic cosmetic product?

Every brand can cause an allergic reaction based on their product components.
In the case of organic brands, the risk of allergic reactions is considerably reduced and very unlikely, but it is still a possibility. 95% of all allergic reactions are due to the use of chemical or synthetic ingredients in cosmetic products. Considering that in the case of organic cosmetic products these ingredients are absent, allergic reactions will be reduced to natural ingredients themselves; for example, if you are allergic to orange or strawberry, in spite of their quality or origin, you will still have an allergic reaction, just as you would if you’d eat them.

If I am allergic to a product what should I do?

If you have an allergic reaction to a product please contact us immediately. It is important to understand what products you are using in order to test and sort them out, and identify the active ingredients that might be causing that reaction.

Can I use organic cosmetics if I am pregnant? What if I am breastfeeding?

Organii cosmetics do not use ingredients that interfere with breastfeeding or pregnancy. Every ingredient present in our products is safe and with a plant based origin, which means there are no restrictions to the facial use of these products during breastfeeding and/or pregnancy.
The general concern with cosmetic products during these stages (pregnancy and breastfeeding) has to do with the presence of harmful chemicals. However, such chemicals are not present in organic cosmetic products.
Having said that, what needs your attention is the ingredients present in body products, especially if applied to the breast area during breastfeeding, or belly during pregnancy – this applies to natural ingredients as well. For instance, caffeine is a common ingredient in several body lotions and it can be absorbed by the blood stream and end up present in the milk. Another example is essential oils which should not be applied in the belly during the first trimester.

How long can the product be open and still keep its properties?

If safely saved in a vacuum package it can last a lifetime. If exposed to the air it will depend on how and where it is kept. In a fresh and dry place with no direct exposure to light it can last 1 to 3 years. We always recommend using these products with washed hands to avoid any contamination.

Are all Organii products cruelty free?

Yes, every Organii product is cruelty free.
For a organic product to be certified it must abide by these rules (among others): no animal testing on the final product, and no animal testing on any of the raw materials used to compose the final product.

Are all Organii products vegan?

Not all Organii products are vegan, since several of them contain honey or bee wax. But there are still a good number of Organii products that are vegan. Nevertheless, all of Organii products are cruelty free.

What is the difference between an essential organic oil and essential synthetic oil?

There are 2 types of synthetic molecules used in cosmetics: molecules from petroleum (i.e. paraffin and silicone, which overload our system) and laboratory synthesized molecules (which mimic the ones that exist in the nature). The molecules that are most often imitated are the ones from essential oils.
Still, even though synthetic production achieves the same molecule, it does not reproduces the same physical conformation. This means that the way atoms are arranged inside the molecule cannot be copied, hence, the molecule physical conformation is not the same. This difference means that synthetic molecules of essential oils reproduce the scent but not the function in the body.
In the case of organic essential oils, they have not be diluted and their extraction respects the plant, which ultimately means that its properties remain intact. These are the oils that have world famous properties, unlike the perfumed imitations that are synthesized in a lab.

Sunscreen protection

How did sunscreen protection come up?

Creams, oils and lotions with sun protection properties have had quite an evolution up until today. In ancient Greece, olive oil was used as a protective measure, but not a very successful one. Several inventors kept on trying to find a solution over the centuries, but we had to wait until 1944 for Benjamin Green’s miraculous invention. The pharmacist was trying to create something that would protect soldiers from WWII from the serious sun burns they suffered from. In his home oven he created a red and gooey substance that blocked sunbeams. That substance resulted from petroleum, it was a sort of vaseline, and was called “red vet pet”. From that first experiment to today’s range of sunscreen products there was a significant evolution, but many of them are still petroleum or petroleum components based.

How do sunscreen products with chemicals work?

Chemical sunscreens neutralize sunbeams: once applied in the skin, they block sun rays before they become harmful. The problem with chemical sunscreens is that as they block sun rays, the chemicals are broken and release free radicals that are absorbed by the skin and contribute to an increase of possibility to have skin cancer. The awareness of this situation is being carefully investigated. Their appeal, however, is that these products are normally easier to apply and leave no coloring on the skin.
Some studies state that these chemicals have the same effect as female pheromones. On a long term, they may lead to endocrine disturbances. If that alone was not enough, the use of these products is also harmful for the environment, namely, reefs and maritime ecosystems.

How does a mineral (or physical) sunscreen work? Are there any sunscreens with physical and chemical protection?

Mineral sunscreens create a physical barrier where minerals behave like micro mirrors that reflect sun rays. Their action is immediate and their effect is lasting.
Physical sunscreens create a physical barrier, much like if millions of reflective mirrors were placed in our skin. This is the type of protection it should be used during sun exposure (for leisure or professional reasons). The physical protection takes place through titanium dioxide. When used as a sunscreen ingredient, it creates a barrier at the skin surface that is not absorbed and that blocks the UVA and UVB rays. Not being absorbed also means that is not allergic nor irritant. However, if used in nano particles the above no longer applies; it is absorbed and it could have harmful consequences for your health.
Nevertheless, it is important to keep in mind that most mineral sunscreens commercially available also contain chemical ingredients that are gradually absorbed by the body and the environment as well.
Based on their components, these mineral sunscreens will appear as physical or chemical. Still, they are never fully one or the other. If they lack a organic certification, even the physical ones will have harmful chemicals.
Physical sunscreens are better because they create a barrier at the skin surface that is not absorbed and their protection lasts longer. It should be applied after being in the water, staying in the sand and being exposed for a long time.

What are nano particles?

Minerals in extra thin dust with the size of 1 to 100 nanometers, meaning that one meter can fit billions.
Nano particles are dangerous because they can find its way to the lungs, they are unstable to sunlight, they get degraded with UV rays and form free radicals that are absorbed by the skin and cause cellular damages.
Until studies provide proof that nano particles are not harmful, organic sunscreens cannot contain nano particles.

What is the environmental impact of chemically based sunscreens (including most mineral based)?

There are studies that show that chemicals present in UV sunscreens – such as parabens, camphor derivatives, cinnamate, benzophenone, among others – have a harmful impact on human health and the ecosystems.
The residues sunscreens leave in the water destroy plankton bacteria which directly interferes with its symbiotic relation with corals, leading to coral whitening which will ultimately lead to its death. Furthermore, chemical based sunscreens allow the growth of sea virus because they induce the lithic cycle of prokaryotes with lysogenic infections.
In fact, these filters have such a contribution to the increased spread of virus that lead to the death of corals, which they have been forbidden at the beach in certain regions, especially the most touristic ones.
Considering we are part of a whole, we know that, sooner or later, whatever has a negative impact on the environment will have a negative impact on us, and vice-versa.

What is a organic sunscreen and what is the difference from a normal sunscreen?

A organic sunscreen has a organic certification and is mineral and/or plant extract protection based. Sunscreen tests are universal for all sunscreens available in the EU. The organic certification organizations do not accept chemical substances and instead only approve natural substances that react and neutralize sun rays, namely, orange oil. Another option approved is the protection provided by physical sunscreens and their UVA and UVB mineral barriers of titanium dioxide, not in the form of nano particles (which have been approved and allowed in the EU in 2015).
The effectiveness and safety of organic sunscreens is so high that they can be used on babies, elders, people with skin conditions or who have suffered/suffer from cancer, immunosuppressed.
Additionally, most vegetable based ingredients have antioxidants that are a natural extra protection to our body and that should be used before and after being exposed to the sun.
The big difference between a normal sunscreen and a organic sunscreen is that the first one had chemicals substances, even if they are a mineral or physical type of sunscreen, which will end up being absorbed by our skin with serious health consequences; whereas the second one does not have any chemical substances, provides a more effective protection and has a high moisturizing action.
Based on all of these, the wisest option is clearly a organic sunscreen that abides by all the European solar protection norms – including, being free of nano particles. Also, some organic sunscreens are also extremely moisturizing due to the use of aloe vera, argan oil, jojoba and calendula ingredients present in their composition; making them ideal to nourish even the most sensitive skins of the little ones.

Why do dermatologists prescribe chemical sunscreens?

Even though sunscreens are very fashionable and out there, there is still a lot to find out. It is surprising how little it is known about the safety and effectiveness of the most popular creams and spays. Public health departments, WHO, doctors, pharmaceuticals recommend them. However, latest studies have raised valid questions that raise doubts about the use of such products. Most pediatricians recommend physical sunscreens for children but after a certain age it does not matter. The same goes for dermatologists or general doctors who normally recommend chemical based sunscreens because:
– They are easy to spread. Also, they believe that if physical sunscreens are prescribed people won’t use them, so they prefer to use a more common option to guarantee that they will use something.
– Lack of information. Most of these studies are very recent and the medical society has not yet been informed.
– Relying on pharmaceutical propaganda and legal prohibition. Unfortunately, when these appear they are the result of several cases where a group of individuals has had problems.
– Devalue. If it was such a serious thing, everyone would know. However, this is not true, since in the case of cancer, the evolution is slow and involves several factors.

In our opinion, some of questions need an urgent research:
– Investigators have identified a higher risk of melanoma (skin cancer) on individuals who use chemical based sunscreens. There is still no identified cause, but there are two hypothesis: people who use sunscreens trust that that protection allows them to stay longer in the sun and, therefore, the radiation absorbed was higher, or, the chemical substances react to the sun rays and free radicals are released.
– Vitamin A is a common ingredient in most sunscreens, and the latest research shows that this vitamin can accelerate cancer development. This vitamin is added to the composition because of its antioxidant properties reduce skin aging. However, this applies to facial evening creams and body lotions that are not exposed to the sun, because when exposed to the sun, vitamin A releases free radicals that damage cellular DNA. This is why we recommend sunscreens without vitamin A (retinol and retinal palmitate).

What does SPF stands for?

SPF is the English acronym for Sun Protection Factor. It indicates the sunscreen capacity to protect us from sunburns and the relation between time exposure and protection percentage without getting burn with or without protection.
It is a laboratory measurement that indicates the effectiveness of the solar filter: the higher the SPF, the higher the protection against UVB rays (ultraviolet radiation responsible for sunburns). E.g. If someone would get burned after 12 minutes in the sun without protection, with a sunscreen of SPF 10 (10 times more protection) it will now take 120 minutes (2 hours) to reach the same type of sunburn.
Another important thing to have in mind is the effective UVB block percentage for each factor: a SPF15 blocks 93% of UVB rays, SPF30 blocks 97% and SPF50 blocks 98%.

What is the difference between UVA and UVB?

Ultraviolet rays (UV) have different wave lengths. UVA penetrate deep into the skin, to the dermis. UVB, more active during the summer, have a lower length and go less deep into the skin, to the epidermis. However, both UVA and UVB have harmful consequences for the skin, namely: free radical formation and catalyst, actinic erythema (sunburn), direct and/or indirect DNA alteration, skin cancer, skin aging.
It is important to note that as long as a product reflects UVB rays it can have the SPF acronym and be considered a sunscreen. However, this does not mean that it has UVA protection. Considering the damages caused by UVA radiation, it is highly recommended to check for UVA protection. Due to the fact that there is still no standard UVA filter evaluation norm for sunscreens all products that offer this protection will mention it in the packaging and/or labels.

What are the best practices to enjoy the sun in a healthy way?

1. Avoid solar exposure from 12pm to 4pm (when the sun is stronger, according to the Portuguese Skin Cancer Association (APCC)).
2. Wear clothes, hats and sunglasses with protection from UVA and UVB radiation.
3. Use sunscreen as an additional protection and apply it frequently (every 2 hours) to keep its protection active, and after every swim or when sweating.
4. Stay in the shade. However, sunlight can be reflected in the shade as well so the same protective measures apply.
5. Avoid exposing small children to the sun.
6. Use the same protection level even on cloudy days because clouds let 40-60% of radiation come through.

By using sunscreen can Vitamin D be synthesized?

It is unlikely that it should happen. By blocking solar radiation we also block vitamin D synthesis. The sun has a very important part, and is the biggest source for producing this vitamin, however, the use of sunscreen prevents it.
Still, 10 to 15 minutes of solar exposure every other day and in the appropriate hours is more than enough to synthesize vitamin D. And, it does not require a full body exposure to the sun, just arms, hands or face. This means that the ideal behavior to be protected and to synthesize the vitamin is to use protection for extended exposure and during the higher risk hours, and not use protection for short exposure (remember, 10 to 15 minutes is enough) during the less risky hours.

Cosmetics and skin issues

If I am gluten intolerant can I still use cosmetic products with wheat or its derivatives?

First, it is essential to separate gluten from wheat.
Wheat is the cereal with a higher percentage of gluten.
Gluten is a protein which results from long gliadine and glutenine protein chains, found in the seed of cereals from the grasses family (Poaceae), namely wheat, barley and rye. These cereals are composed of 40-70% starch, 1-5% lipids and 7-15% proteins (gliadine, glutenine, albumin and globulin). The biochemical structure of this type of gluten created the name “triticeae gluten”, commonly known as “wheat gluten”.
Just like with other cereals, wheat grains have a complex structure composed by different substances of which not all are aggressive to the intestine. Pericarp and germ are used to create wheat bran and oil, but that is not where most diseases come from, a good example is wheat bran oil which is gluten free. Regarding endosperm, a different type of starch needs to be considered as well as a large group of proteins with several physical-chemical properties.
This protein group can be divided into those that are dissolved in water (albumin and globulin) and those that do not, which are generically called gluten; from these, various fractions with harmful effects were isolated. Its “aggression” levels depend on its composition, but since it differs from grain to grain, they are tolerated differently by the body. So, while wheat, rye and barley must be completely removed from the diet, other cereals such as corn and rice are perfectly harmless.
Kamut and spelt belong to the same cereal family as wheat and, consequently, have gluten in their composition, hence, they share the same problems.
Many cosmetic products add active ingredients, proteins, vitamins and amino acids to perform a specific action on the skin or hair. The skin absorbs these active elements and they can reach the dermis and enter the bloodstream. However, there is no confirmation that when gluten is applied to the skin or hair it is absorbed by the bloodstream, affecting the small intestine (in the case of celiac disease, or any other type of gluten intolerance).
Healthy skin or scalp will not absorb gluten, but it may be absorbed by the mouth mucosa and possibly by genital area mucosa. However, it is known that in 99% of the cases the cosmetic use of these substances does not develop skin irritations or intolerances. Still, the ingredients containing gluten are duly listed in the cosmetic product composition.
Wheat and its derivatives have beneficial properties for the skin and should not be avoided, quite on the contrary. These ingredients often help to regenerate the lesion caused when absorbed by the intestine.

INCI (International Nomenclature of Cosmetic Ingredient)
INCI is an international coding system of nomenclature of cosmetic ingredients, adopted and recognized worldwide and created to standardize labeling of cosmetic ingredients. Through INCI it is possible to identify the product composition and verify the presence of gluten.

Cosmetic ingredients identified by Acelbra (celiac association):

1. Wheat derivatives
Amp-Isostearoyl Hydrolyzed Wheat Protein;
Disodium Wheatgermamido Peg-2 Sulfosuccinate;
Hydrolyzed Wheat Gluten;
Hydrolyzed Wheat Protein;
Hydrolyzed Wheat Protein Pg-Propyl Silanetriol;
Hydrolyzed Wheat Starch Dextrin Palmitate;
Hydrolyzed Wheat Flour;
Hydrolyzed Wheat Protein/Pvp Crosspolymer;
Hydroxypropyltrimonium Hydrolyzed Wheat Protein;
Hydrolyzed Wheat Protein;
Stearyldimoniumhydroxypropyl;
Triticum Vulgare (Wheat) Flour Lipids;
Triticum Vulgare (Wheat) Gluten;
Wheat Amino Acids;
Wheat Germamidopropyldimonium Hydroxypropyl;
Wheat Germamidopropalkonium Chloride Wheat Protein;
Wheat Germamidopropyl Ethyldimonium Ethosulfate Yeast Extract;

2. Barley derivatives:
Samino Peptide Complex;
Barley Extract;
Hordeum Vulgare (Barley) Extract;
Phytosphingosine ExtractBarley LipidsSecale Cereale (Rye) Seed Flour;
Stimu-Tex- active from barley grains (Hordeum vulgare)

3. Unspecified:
Hydrolyzed Vegetable Protein (no specification leaves room for doubt)
Hydroxypropyl (no specification means it could be wheat)
CyclodextrinDextrin (it can be soy, corn, wheat or rye)
Maltodextrin (it can be corn but no specification leaves room for doubt)

4. Vitamin E (INCI: tocopheryl acetate)
Vitamin E comes from different sources and wheat can be one of them. When a cosmetic product contains tocopherol acetate the concern is higher, as there is no information of where that vitamin E comes from. Hence, our recommendation is that the manufacturer should be contacted and inquired on the origin.

Are organic cosmetics gluten free?

No. Organic cosmetics can contain wheat or barley derivatives that can have gluten. However, we have several gluten free alternatives.

If I am gluten intolerant can I use cosmetic products with oats derivatives?

The role of oats in a gluten free diet is still up for debate internationally. Some studies show that oats also has gluten, even if at a lower percentage, which makes it toxic for the intestine. However, most studies defend its intestinal safety, and state that it should be included in our diet due to its excellent properties.
Oats is a beta-glucan cereal, its gooey fibers are partially digested by our intestine with a cardio protective function which lowers or glycemic levels. When in contact with water, oats create a gel in the stomach and intestine that extends the feeling of satiety. These fibers also help to regulate the intestine. It is a good source of B1, B3, folic acid, Vitamin E, phosphorus, magnesium and zinc.
Furthermore, oats still have a large amount of protein (13%) with essential amino acids values higher than wheat and rye.
Although oats is gluten-free and secure, it is often planted in the same land and processed in the same machines that other cereals such as wheat or rye are, which means that cross-contamination may occur. Hence, you should always look for oats gluten-free products, to avoid contamination.
When it comes to cosmetics, celiac disease patients are free to use oats and its derivatives.

Is there any relation between eating gluten and our skins health?

Celiac disease, gluten intolerances and even wheat allergies, they all have in common possible manifestations in the skin. The most common ones are: alopecia, eczema, atopic dermatitis or ulcerative, cutaneous vasculitis, dermatomyositis, vitiligo, hives or psoriasis. Even though the symptoms can be alleviated on a skin level with treatment, the only way to eliminate it is to remove gluten and wheat from your diet and the symptoms will improve in 4 to 6 weeks.
On the other hand, there are many people who have only a mild gluten intolerance. In these individuals, although to a lesser extent, gluten acts by changing the intestine integrity, creating gaps that allow toxins back into circulation. As a consequence of a not correct digestion of gluten, these molecules enter the bloodstream and are recognized by the body as invasive, thereby activating the immune system, and increasing inflammation – which may result in acne. The immune system also activates the release of insulin, which will increase the hormonal levels – another cause of acne increase.
Similar reaction is often found on milk based diets (milk, butter, cheese and yogurt) for individuals who do not digest lactose or cow protein. Therefore, especially in the case of late acne (which happens after the teenage period), 4 to 6 weeks without consuming gluten or milk can be the perfect test to ascertain an intolerance to these elements or to find additional causes.

What product can I use for bruises?

In this case the ideal product is the arnica stick Planet-Kid, which is specific for scratches, contusions, bruises, mosquito bites. Apply until it completely disappears. Indicated for all types of injured skin. Do not apply on open wounds.

I suffered from skin cancer. Which are the options available for my hygiene?

All our options are indicated, since our cosmetic products are free from synthetic chemicals and are adequate for sensitive skins or skins that had some sort of problem, compromised immunity, or other problems. Nevertheless, we recommend that you come to our store and ask for specific guidance when choosing your products.

I have extremely dry and curly hair. What should I do to nourish my hair?

We recommend the John Masters Organics line which is divided in different products:

Nourishing treatment: a combination of plants and 100% essential organic oils that protect, deeply hydrate and strengthen your hair. It is a wonderful treatment for dry hair and split ends. Put 1 to 3 drops on your hand, rub it against the other hand and that massage your hair. This can be done on dry or wet hair.

Honey & Hibiscus Reconstructive treatment: an intensive hair mask enriched with linoleic and hyaluronic acids (already present in our hair) that help to rebuild the hair. It revitalizes and restores dry, damaged, tainted or permed hair. Also, cupuaçu butter is one of the ingredients and helps repair dry scalp, eczema and psoriasis; and lavender slows hair loss, relieves symptoms of eczema and dermatitis of the scalp. It can be used daily or weekly.

Another option is 100% argan oil with his skin and hair benefits, this oil helps to retain the hydration and improves the elasticity, as well as softening hair and skin, giving it an immediate shine. It is perfect for extremely dry hair and existing split ends, as well as keeping news ones from forming. It also protects the hair against the blow dryer heat and hair iron. Apply after drying your hair with the towel but before blow drying it.

If my skin is atopic what type of products should I use?
Atopic dermatitis is characterized by skin dryness and hypersensitivity, and is more common in infants and children. To treat dermatitis, MADARA, Coslys, Acorelle or Topfer brands offer a good solution. We recommend bathing with oil or powder wheat to reduce to a minimum the water damage caused to an atopic skin. After being in contact with water, the skin should be immediately hydrated with an oil or lotion. For more severe cases, oil should be applied while the skin is still moist and lotion should be applied right after for a longer and deeper hydration, nutrition and regeneration.
The Ecobaby MADARA line is highly recommended from birth to school age. Enriched with oats and plum oil this line has proven ideal for atopic skins.
Topfer is a German brand, recommended by German pediatricians and highlighted by Dermatest as a “very good” brand. It uses nutritious and soothing ingredients like wheat and oil.
Acorelle is thermal water based brand with several washing options, even some without the use of water.
Coslys comes from the Provence and it makes atopic skins smoother thanks to its products based on apricot kernel oil.
Last but not least, an excellent SOS product that can be apply directly to the dermatitis is the pure argan oil from Kaé or John Master Organics, which thanks to a perfect match with the skin it helps to heal and regenerate its damages.

What is the best product to calm the baby skin in the case of pimples or redness?
The baby’s skin is naturally sensitive and tends to be more reactive. Thus, it is extremely important to properly protect it by always keeping it hydrated, which will cover and protect the protective layer on the baby’s skin is still being formed. Using clothes made of natural fabrics – such as organic cotton or silk with wool – is ideal thanks to the natural fibers which are breathable and hypo-allergenic, and help soothing the skin.
To calm down red or irritated skin, argan oil by Kaé or John Masters Organics is ideal: use it before and immediately after the bath – this product also protects the skin from water aggression.
For the bath, only very gentle products should be used, such as the bath powder or bath oil by Topfer – these products are foam free and highly moisturizing.
During the day we recommend applying a dry skin balm, which creates a protective barrier.
If the pimples or redness are in the diaper region we advise a cream or lotion containing zinc oxide.

My baby has a cradle cap what should I do?
Cradle cap is a very common thing on babies until they are 6 to 7 months old. There is no need to do anything, but if you want to help it go away, use the argan oil to hydrate the scalp area.
If I suffer from psoriasis what type of products should I use?
Psoriasis is a disease that causes skin dryness leading to peeling, crack wounds or crust. Typically with an emotional caused behind it, high stress levels are its biggest catalyst.
Each of Organii brands offers an adequate response according to age and body type:
Kaé is indicated for psoriasis, eczema and dryness. For the face there are facial wash products, serums and creams. For the body there are different oils, which make it an excellent choice for after the shower. These oils should be combined with other products to ensure a long-lasting hydration.
Mr. Hauschka Rose line for the face and Med line for the body are great solutions to appease and regenerate the skin.
The entire Voya line of products is a great recommendation. But if we could suggest only a few, we would recommend their excellent facial treatments: we suggest using the cleaning balm first followed by the other facial care proper to your age and skin condition. For the body we recommend Voya Shower Gel followed by the hydrating body lotion “Softly Does It” or the oil “Angelicus Serratus”.
Eubiona’s pure shea butter is a very effective option, providing a super hydration that lasts almost 24h. All you have to do is heat the product a little in your hands and apply it on the sensitive area. Preferably over argan oil.

What should I do if I have chilblains?
Wash chilblains with warm oak bark tea twice daily. After it apply Planet-Kid arnica stick in the morning, evening and, preferably, whenever you get your hands on water. Additionally use a chestnut guinea and vine supplement based which will help increase circulation on the edges.
What should I do to the marks and scars in my body?
The best treatment for scars, marks, stretch marks is to nourish and regularly massage the area with rosehip oil, argan oil or oil mix that containing at least one of them. The redder the mark or scar, the quicker you will see the results.
What should I do in the case of herpes?

Herpes is a virus that is latent in the body, which becomes active (visible) when the immune system is down – usually in emotional stress situations, fatigue, temperature changes, seasonal changes and/or ingestion of certain foods (spicy, alcohol, oranges, acid or citric fruits, etc.). If the skin is dry, there is a higher likelihood that herpes will be triggered. Thus, a proper hydration of the affected area is the best precaution to reduce the level of the herpes eruption, if it occurs. In the case it does we recommend using the arnica stick by Planet-kid, which will heal, regenerate, and help with circulation for a quicker healing response and reduce eruption marks.

If I have a sensitive or reactive skin what should I do?
Skin sensitivity supersedes all other problems because the skin will reject everything we put on it. The first step (and priority) is to reduce sensitivity to allow skin regeneration, meaning restore the protective layer of the skin. For that we must:
1 – Clean it without water using a rich cleansing milk, oil or cleansing balm.
2 – Use a soft tonic for mature, dry or sensitive skins with rose, chamomile, calendula or other soothing plants.
3 – Morning and evening hydration with regenerative products: Dr. Hauschka rose cream, Mádara SOS cream, Voya sensitive skin line, John Masters Organics cream rose & apricot or Absolution cream with energy+.
4 – Sunscreen protection comes last but not in a least important stage: use it on top of your facial cream to avoid any skin reaction, 30 min after you have applied your cream.

What is the difference between a normal shampoo and a organic shampoo?
Most conventional shampoos contain chemicals and synthetic substances that our body does not recognize. These substances are inexpensive but extremely toxic for our organism, such as sodium laureth sulfate (SLS) and its derivatives. These industrial chemicals act as cleaning agents and produce foam but are also extremely toxic causing long term reactions on the scalp like peeling, fading, scabs, dandruff.
On the contrary, organic shampoos and conditioners do not contain aggressive chemicals or drying agents, instead they work towards nourishing the scalp by replenishing the follicles with proper nutrition. Additionally, they restore the natural pH balance of the scalp and hair.

After a straightening hair treatment what shampoo should I use?
For hair straightening successful result it is necessary to break certain chemical connections between the hair strings. Curly or wavy hair has connections called hydrogen bridges – hair invisibly holds another hair and gives it its wavy or curly form – which need to be broken to change waves and curls into a straight hair string. Salt changes the pH of the hair and contributes to the formation of more hydrogen bridges which thereby reverses the straightening process.
It does not matter if the salt is organic or not, because it will always lead to reverting the process.

That is why hair with this sort of treatments should not be washed with salt base or Sodium Lauryl Sulfate (SLS) and its derivatives, or a chemical substance that acts as a cleaning agent and produces foam. Also, straightening components are very aggressive to the hair and scalp, and when combined with salt they become even more aggressive and cause an extreme dryness to the hair.
Even if none of our shampoos have SLS and their derivatives, some may contain salt. That is why we recommend John Master Organics shampoo and reconstructive mask. A shampoo that uses sodium cocoamphodiacetate, a cleansing ingredient that is very soft for the skin and hair. Combined with reconstructive and nourishing ingredients like aloe, oats, algae, jojoba, honey and hibiscus, it heals the damages suffered by the chemical action of strengthening the hair and helps rebuilt the hair fiber.
Another option could be combining Voya line “Silky by Nature” shampoo with “Forget me not” conditioning.
Natural purifying properties of organic wild seaweed, hydrate your hair leaving it healthy, shiny and full of vitality and protecting it from external aggression damage.
Finally, we also suggest the combination of the Kaé reconstructive shampoo and serum rich argan oil, which intensely nourishes and repairs dry or damaged hair.

My scalp is scaling, what type of products do you recommend?
The scaling can be typically caused by a very aggressive shampoo, due to the frequency of contact with lauryl sodium sulfate (SLS) and derivatives, and usually caused by stress. A proper wash of your hair with a scaling scalp is essential to see results. We recommend that you wash it more often initially, but with much more protection. As the scalp starts to recover, you can take longer between washings. The protection we mentioned above can be found by applying argan oil before washing or even the night before washing, followed by using a mild shampoo (Kaé multivitamin shampoo, Zinc & Sage shampoo, John Masters Organics stimulating shampoo for the scalp, or Eubiona aloe vera shampoo). After each wash, put the Herbal Cider (John Masters Organics) directly on your hands and massage the scalp. At the end, use warm or cold water to rinse it. This action will promote the regeneration and perfect cleanse of the scalp. With your hair still damp apply the scalp purifying and stimulating scalp serum. This action should be repeated every time you wash your hair and daily in the morning and evening. It is easily absorbed and does not make the hair oily.
I have wrinkles on my neckline and after several attempts I still have not been able to remove them. What do you recommend?
The skin of the neck and neckline is much more delicate than the face. It is also more prone to the appearance of wrinkles. Still, the same rules apply: it is necessary to nourish the skin with ingredients that allow its defense from pollution, sun, hydration loss, etc. There are, however, some valuable tricks to help you protect these areas. For instance: avoid using very hot water in the bath; dry the neck area without rubbing it; make a gentle exfoliation in that region once a week (you can use a facial scrub, but avoid applying it with too much pressure, you can even mix it with a bit of cleansing milk) and then apply an anti-aging face mask; keep a right posture, shoulders back and your head up; always use a specific hydrating cream for this area or a specific facial moisturizer.
Other than these tips, here are some recommended products for your neck and neckline:
– John Masters Organics natural mineral sunscreen SPF30: apart from protecting you from UVA and UVB rays it also avoids pigmentation, wrinkles and dry skin.
– John Masters Organics pomegranate nourishing oil: a highly hydrating oil and powerful source of nucleic and linoleic acid, it improves skin elasticity and reduces wrinkles as well as preventing its early appearance, as well as other aging signs.
– Kaé pure argan oil: the incredible richness in essential fatty acids of this oil as well as vitamin E, offers the best protection against daily aggressions. It also has a strong regenerative power and is incredible effective with preventing and reducing aging signs, namely wrinkles and pigmentation marks.
– Dr. Hauschka regenerating cream for neck and neckline: with a sunflower oil, macadamia, argan and other herbal extracts base, it helps ensuring a long lasting hydration, which reduces facial expression lines and wrinkles. It makes the skin firmer and smoother.
Another possibility is to use one of the above mentioned oils and follow it with a cream for longer and lasting effective.

What is the difference between a organic and a chemical deodorant?
Conventional deodorants obstruct the natural process of perspiration because on the one hand they cover the body odor with perfumes, and on the other hand, and more importantly, they inhibit perspiration. The chemicals used in this type of deodorant reduce perspiration, but do not eliminate the bacteria that causes odor, instead they clog the pores. Toxins that should be released with perspiration are accumulated inside the body. Typically, an aluminum compound called aluminum chlorohydrate (AlCl3) is used, which results from the addition of hydrochloric acid and aluminum metal. Easily absorbed and once it is in the body, the portion of the aluminum molecule is ionized and forms free radicals. They travel freely through our cell membranes and are absorbed selectively by the bone marrow, liver, kidney, brain, cartilage, and bone.
This absorbed aluminum concentration has been a source of concern within the medical community and has led to the various investigations, especially in Alzheimer’s disease and breast cancer.
Organic deodorants do not use free aluminum compound, but instead they use mixtures of antibacterial and antiseptic plants, naturally fermented alcohol, essential oils or alum to avoid the spread of bacteria responsible for malodor of sweat. None of our deodorants inhibit perspiration.

Is alum and aluminum the same thing?

Alum and aluminum are two different substances with different chemical properties which create different attributes. Alum is a pure product, colorless, in the form of crystals, without addition of any synthetic ingredients. This is most usual chemical formula KAl (SO 4) 2 – potassium alum or just alum. It is the main constituent of alum, historically called alum stone. It occurs naturally, usually similarly to rock encrustation. It is an astringent and antiseptic. The ancient Greeks and Romans used it as an astringent and fixer for dyeing. It is also used as a coagulant in small injuries once it is wet. Furthermore, it is used in the formulation of deodorants for its antiseptic properties eliminates the bacteria that causes odor, but still allows for an odorless sweat. It is widely used in water purification, textile fireproof and producing bread. Potassium alum is not considered hazardous because of their specific molecular structure and its negative ionic charge, which makes molecules unable to pass through the cell membrane, meaning, they are not immediately absorbed. This process is the opposite of other aluminum components, commonly used for industrial deodorizers.
While aluminum, and their compounds such as aluminum chlorohydrate (AlCl3), prepared by the addition of hydrochloric acid and aluminum metal are easily absorbed by the body and once in the body, the portion of the aluminum molecule ionizes forming radicals free. These go freely through cell membranes and are absorbed selectively by the bone marrow, liver, kidney, brain, cartilage, and bone.

This absorbed aluminum concentration has been a source of concern within the medical community and has led to the various investigations, especially in Alzheimer’s disease and breast cancer.